Privacy Policy

PRIVACY POLICY
Last revised: November 10, 2024

Glamic Beauty Technologies Inc. (“Glamic,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your Personal Information, along with the rights and choices you have regarding your information. This Privacy Policy meets the standards set by the Personal Information Protection and Electronic Documents Act (PIPEDA), the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable laws and regulations globally.


ARTICLE 1: TYPES OF PERSONAL INFORMATION COLLECTED

1.1 Personal Information refers to information that identifies you as an individual, including but not limited to your name, email address, phone number, billing information, IP address, location data, and standard internet log information.

1.2 We may also collect optional information that you choose to provide, such as business name, date of birth, and gender, to help us tailor our services to your needs.

1.3 Instagram and Facebook Data: When you connect your Instagram or Facebook account to Glamic, we may access additional information, including:

  • Your profile information (e.g., profile picture, public bio).
  • Photos and videos you have uploaded to Instagram (with your explicit consent for each session).
  • Messaging data to facilitate communication on our platform.

This access allows us to enhance user experience, manage bookings, and provide personalized customer support through messaging.


ARTICLE 2: HOW WE COLLECT YOUR PERSONAL INFORMATION

2.1 We collect your Personal Information by lawful means, including when you register an account, interact with our website, and use our services. This may include data collection directly from you, from third parties with your consent, or as permitted by law.

2.2 Our website and mobile applications may collect standard internet log information, including IP addresses, location data, and browsing activities, through cookies, web beacons, and similar tracking technologies.

2.3 We also collect information through advertisements, promotions, and social media interactions to provide targeted communications and optimize your experience.

2.4 Messaging Data Collection: When you communicate with Glamic through Instagram or Facebook, we collect the contents of your messages to facilitate customer support, respond to your inquiries, and manage booking processes.


ARTICLE 3: HOW WE USE YOUR PERSONAL INFORMATION

3.1 We use your Personal Information for the following purposes:

  • To deliver requested services, including coordinating with service providers.
  • To maintain business relationships with customers, partners, and Glamic providers.
  • To manage your account, including billing, troubleshooting, and support.
  • To provide you with information about our products, services, promotions, and events.
  • For analytical and research purposes to improve our services.
  • To enable messaging functionality on Instagram and Facebook for customer support, inquiries, and bookings.
  • To integrate with Instagram and Facebook as described below.

ARTICLE 4: FACEBOOK & INSTAGRAM DATA HANDLING

Integration with Facebook and Instagram APIs:
Glamic uses Facebook and Instagram APIs to enable social login, messaging, and access to media from your Instagram profile. By connecting your Instagram or Facebook account, you consent to share the following data:

  • Public Profile Information: Including profile picture and bio.
  • Media Content: Your Instagram photos and videos, only accessed with your explicit consent during each session.
  • Messaging Data: Your messages exchanged with Glamic through Instagram and Facebook are accessed to facilitate real-time customer support, manage bookings, and respond to inquiries.

Types of Data Accessed

  • Facebook Login: Public profile, email.
  • Instagram API: Profile picture, uploaded photos, videos, and messaging data.

Managing Your Data:
You can manage or delete your data associated with Glamic by accessing the “Manage Account” section and selecting “Delete Account.” Deleting your account will not delete data from your Facebook or Instagram account directly.

Security:
We use stringent measures to secure data received from Facebook and Instagram. In case of a data breach, we will promptly inform affected users.


ARTICLE 5: GOOGLE USER DATA HANDLING

Integration with Google Calendar:
Glamic accesses Google Calendar events for accurate booking availability. We request access to event metadata (event IDs) without storing specific details, unless explicitly authorized.

Security of Google User Data:
We protect your Google data during transmission and while stored. We follow a comprehensive data breach response plan to address any incidents.

User Consent and Privacy Disclosures:
Before accessing your Google Calendar data, we obtain your consent, and provide transparency about the data and purpose.


ARTICLE 6: DISCLOSURE OF PERSONAL INFORMATION

6.1 We disclose your information to third parties only as necessary, such as to service providers for operational purposes or as required by law.

6.2 Personal Information may be transferred internationally, subject to the laws of the country where it is held.


ARTICLE 7: YOUR RIGHTS REGARDING PERSONAL INFORMATION

7.1 You have the right to access, modify, or delete your Personal Information. You may submit requests via our contact information below, and we will respond within 30 days.


ARTICLE 8: DATA STORAGE AND RETENTION

8.1 Your data is stored securely on our servers or by trusted third-party providers. We retain information as long as necessary to fulfill our obligations or as required by law.


ARTICLE 9: CONSENT

9.1 By using our services, you consent to our data practices as outlined in this Privacy Policy. Consent may be withdrawn at any time by notifying us.

ARTICLE 10: CHILDREN’S PRIVACY

10.1 Glamic does not target or knowingly collect information from children under 13. If we learn that we have received information from a child under 13, we will promptly delete it.


ARTICLE 11: DATA SECURITY

11.1 We take reasonable steps to protect your data against unauthorized access or disclosure, including physical, electronic, and procedural safeguards.


ARTICLE 12: PRIVACY POLICY UPDATES

12.1 This Privacy Policy is subject to updates. Changes will be posted here, and you will be notified via email where applicable.


ARTICLE 13: GLOBAL COMPLIANCE

We comply with local privacy laws, including:

  • Canada (PIPEDA): Consent, access, and data correction rights.
  • USA (CCPA & GDPR): Rights to access, delete, and opt-out.
  • UK & EU (GDPR): Rights to access, rectify, and erase data.
  • Australia (Privacy Act): Access and correction rights, cross-border disclosures.
  • UAE, Saudi Arabia, New Zealand: Local privacy regulations, including rights to access and correct data.

ARTICLE 14: CONTACT US

For questions or concerns regarding your privacy, please contact:

Privacy Officer
Glamic Inc.
20 Bay St, 11th Floor
Toronto, Ontario, Canada, M5J2N8
Email: privacy@glamic.com


TERMS OF SERVICE

1. Acceptance of Terms
By using Glamic’s services, you agree to these Terms of Service.

2. Services Provided
Glamic offers beauty services, including makeup bookings and personalized consultations, through its platform and integrations with Facebook, Instagram, and Google Calendar.

3. User Responsibilities
You agree to provide accurate information and abide by Glamic’s privacy practices. You will be responsible for your use of the service and any actions taken through your account.

4. Intellectual Property
All content on Glamic’s platform is protected by intellectual property laws. You may not copy, distribute, or create derivative works based on our content without permission.

5. Payment Terms
By booking through Glamic, you agree to the payment terms, including billing cycles, refund policies, and any charges associated with the services.

6. Account Management
Glamic reserves the right to suspend or terminate accounts for violations of these terms.

7. Limitation of Liability
Glamic is not liable for any indirect, incidental, or consequential damages arising from your use of the service.

8. Termination of Service
Glamic may terminate your access if you violate these terms or if the service is discontinued.

9. Modification of Terms
Glamic may update these terms with notice to users.

10. Governing Law
These terms are governed by the laws of Canada.